Product Care

Despite being composed of textile, your shoes should not be washed in the washing machine as it would affect both their performance and their look.When cleaning your textile shoes you start by brushing the upper textile gently to remove all the dust. If the dirt is fresh, wait until it is dry before trying to brush it off. Continue by using a damp cloth to clean all the excess. If some stains remain, brush carefully with a soft toothbrush and some water.In all cases, you should not over-wet the textile.When the cleaning is done, let the shoes dry. Do not use external source of heat like heater or hairdryer.Lastly, spray the shoes with a protector for textile that you can find at your cobbler's. It will prevent any further stains and will improve the water resistance properties.

If you find yourself unsure about how to best take care of your products, you can always turn to the care label attached to the product. There you will find information regarding the composition of the garment and how to take care of it when washing it. Make sure to always follow the information provided on the care label to ensure a long life for your products.If you have any further questions regarding the care instructions you are welcome to contact our customer service team.

Clean the excess dirt of the soles with a dampened cloth or a soft brush.If some dirt remains, you can soak the soles in a mixture of dishwashing liquid and water for 10 minutes. However, always make sure not to soak the upper part, this might damage the leather or textile. When soaked, scrub the soles with a toothbrush to get all those hard to reach areas. For maximal effect, dip the toothbrush in the mixture.When you feel satisfied with the cleaning, finish off by drying the shoe using paper towels or a dry cloth.

Leather need to be handled with care and given attention. When purchasing leather goods we recommend you to apply a thin layer of leather balm before the first use. Approximately 15 minutes later, brush the now dried surface with a brush to keep the finish of the leather in good condition. Continue by spraying a leather protector evenly over the surface to keep your goods more resistant against water and dirt. This procedure is, for best sustainability, to be done continuously throughout the life of your product.We recommend to never overclean the chasser logo area, as it is a fragile part that could be damaged by heavy cleanings and brushings.Sneaker Wipes are a good way to keep your leather goods in neat condition between deep cleanses. Make sure to keep one in your bag or in the pocket of your jacket at all times.Do not machine wash.

Suede need equal as much care and attention as plain leather. Although it does not need any creams or balms, the rest of the procedure is the same. Start by brushing the surface with a suede brush to restore the nap and keep the finish in good condition. Continue by spraying a leather protector over the suede to keep your goods more resistant against water and dirt. This procedure is, for best sustainability, to be done continuously throughout the life of your product.We recommend to never overclean the chasser logo area, as it is a fragile part that could be damaged by heavy cleanings and brushings.Do not machine wash.

If you find yourself unsure about how to best take care of your products, you can always turn to the care label attached to the product. There you will find information regarding the composition of the garment and how to take care of it when washing it. Make sure to always follow the information provided on the care label to ensure a long life for your products.If you have any further questions regarding the care instructions you are welcome to contact our customer service team.